Logic change looks good to me. How do we test and make sure that this doesn't cause major issues during rollout ?

E2E passes, it specifically tests if audio conversion works as expected. I'll also test manually, just in case. This change won't be included in the current release until then.

We are having problem with client audio on outbound calls. User speaks from his phone but agents can't hear. User can hear agents. But, we can hear both sides on PBX record. Do you think this PR can solve this problem? If its yes, when this PR gets to live?

Could be related, yes. We've seen a few examples similar to what you described caused by this issue.

As for the live deployment, we are currently working on another significant change that delays deployment of this one. We'll likely deploy it in ~2 weeks.

Hello when @dennwc what is the ETA for a deployment? thanks!

It will be fully deployed this week.

Are we good to land this now?

Would love to get this in by end of the week!